Rinah Pauline Viado
Hi, I'm Rinah Pauline Viado (she/her), I'm EDTLA's Billing Assistant and am mostly in charge of submitting claims, verifying insurance coverage, reviewing insurance cases, resolving billing issues, and assisting with administrative work.
My experience working with insurance has helped me tremendously, I am skilled in foreseeing claims issues, and I work to promptly resolve billing issues.
Being a critical thinker is one of the key characteristics of completing tasks efficiently. Although my job is completed in the background of the practice, I pride my work on being filled with compassion and empathy. My actions and work will surely transcend to our patients, as they bravely work to heal their relationship with food and their body.
Outside work, I am a mother of three and am fortunate enough to take care of my kids while helping to provide for our family. It has been challenging to take two roles at the same time but working at EDTLA has been great, as I have been warmly welcomed and treated like family.
I'd be happy to warmly welcome you into our family and help you have a smooth transition to EDTLA as you embark on your recovery journey.